At the Courvix Network, your security with us is paramount. This is why in the event that your email address with us is found in a data breach, we will send you an email notification letting you know of this occurrence. We will do our best to inform you of the circumstances of the data breach, though we may not always have all of the facts.
This alert serves the purpose of helping you maintain security of your account and does not imply the need to take any action; this is purely at the discretion of the user. However, we do advise that in the event that your email password is identical to the password exposed in the data breach that you change your email address password immediately. Failure to do so could potentially result in your email address being hijacked which in turn could lead to your accounts with us being terminated due to policy violations.
We never have access to the breach itself, we are simply alerted of accounts on our email service being found in public data breaches. To clarify, we do not have access to any of the data, only the data provided to us by our alert source.
The Courvix Network utilizes Have I Been Pwned ("HIBP") to receive alerts of email addresses belonging to our service being found in third party breaches. In most cases, this information will contain the source of the breach, the email address (which we will send the breach alert to), the date of the breach, and what data is included in the compromise (E.g. usernames, passwords, phone numbers, etc.)
Q: Do you have access to the breached data?
A: No, we only receive alerts of the occurrence of the breach. The data belongs to a third party. Though the data may be public, we do not make any attempts to acquire it.
Q: Who receives the alerts?
A: Breach notifications apply to all users of our service. You cannot opt-out of breach notifications. If we receive an alert from HIBP of your email address being in a breach, you will likely receive an alert.
Q: Do I have to take any action when I receive an alert?
A: No, any action you take is at your discretion. We simply provide the alert as a courtesy but we do strongly recommend that you make sure the password for your email account is not the same as a password found in a breach.